unable to create or add signature or signing on form

New Here ,
Aug 30, 2022 Aug 30, 2022

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Hello, 

For quite some time now im trying unsuccesfully to use Acrobat Pro Dc's basic editing tools.
I cannot use the signature menu at all (adding or using signature), and i also cannot use other basic tools, such as drawing/marking and more.

Most respectfully, 

Oz.

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Comment review and collaborate PDF , Edit and convert PDFs , PDF forms

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Adobe Employee ,
Aug 30, 2022 Aug 30, 2022

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Hi @Oz25740566i59n 

 

We are sorry to hear that. Please try to repair the installation from the help menu (Windows Only) and reboot the computer once and check if that works. Also, make sure you have the application updated to the recent version 22.2.20191. Go to Help > Check for updates.

 

If that doesn't work,

- Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check.

- You may also try to reset acrobat preferences as described here https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-defau... 

 

Regards

Amal

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