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Unable to default to "Print on both sides of paper" in Acrobat Pro 2020 on a Mac

New Here ,
Aug 11, 2021 Aug 11, 2021

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Hi all,

Recently purchased Acrobat Pro but have had troubles printing double sided by default. I followed the instructions using CUPS to set default options to Long Edge Double Sided but Acrobat won't default the button on Two-sided for me even after setting the Default Options using CUPS. 

 

Anyone know a way around this?

TOPICS
General troubleshooting, How to, Print and prepress

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Adobe Employee ,
Aug 12, 2021 Aug 12, 2021

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Hi JWNew

 

Hope you are doing well and sorry for the trouble. As described, you are unable to default to "Print on both sides of paper" in Acrobat Pro 2020 on a Mac. 

 

Adobe Reader and Adobe Acrobat let you print double-sided if your printer supports that feature. The printer driver controls the options, not Adobe Acrobat or Adobe Reader. Check your printer documentation to see what features your printer supports. Please check the help page https://helpx.adobe.com/acrobat/kb/print-double-sided-acrobat-reader.html

 

Also, please check the correct answer marked in the similar discussion https://community.adobe.com/t5/acrobat/in-acrobat-pro-dc-i-do-not-have-the-option-for-duplex-printin...

 

Regards

Amal

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New Here ,
Aug 12, 2021 Aug 12, 2021

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Hi Amal,

 

Thanks for the reply. My printer did indeed have double-sided printing, and I have been auto-duplexing for years using Preview until I switched to Adobe Acrobat Pro. I also do have the option for double sided but it is not pre-selected or defaulted. 

So the issue remains unresolved, even after trying the CUPS advice; the above two links are not what I am looking for. 

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