Unable to delete Comments in Acrobat ProDC Shared document

[JCooper@Mehring]

Need help here -- I am proofreading a 425 page book with a collaborator and received a notice that there is a 1000 Comment limit. It says "Delete some comments and try again." I want to delete 300+ Resolved Comments by selecting them all, but the "Delete" option is grayed out in the options box. Also, the Redact Tool seems to not be available either. How should I proceed?

[Dave__M]

Just for the sake of trying, select some comments in your Comments Panel, and right-click.  Is there a Delete option showing with this technique?

Also, do you have the capability to open that same PDF on another machine?  WOuld be interesting to isolate if it is that document, or that installation creating your issue.

My best,

Dave

[JCooper@Mehring]

Hi Dave, 

Apologies if this response is late, but I didn't receive email notification of your reply to my question until today. Your technique works if I delete each Comment singly, but when I select more than one, as I want to batch-delete them, the Delete option is grayed out. I don't have another machine to try this on, unfortunately.

Regards,

Jeannie

[meshep]

Any resolution to this?  I have a bunch of PDFs that have hundreds of comments created by AutoCAD.  Trying to delete them but the delete button is greyed out just like in the op's comment.

[meshep]

There are Action Wizard tasks for deleting highlights from PDFs.  If you go into Action Wizard, make a New Action.  Go to more tools and then select 'Execute JavaScripts' and click the plus sign.  Then on the right side click 'Specify Settings' and paste the code below into the box.  Uncheck the 'Prompt User' setting.  Click save and give the command a name like "Delete All Comments", and click save once more.  Then run the command from the 'Actions List'.  You will be prompted to proceed as this action cannot be undone.  

/* Put script title here */

if( app.alert({
cMsg: "Are you REALLY, sure you want to remove all annotations, comments, and markups from this PDF?\n\nClicking 'OK' will remove all annotation, comments, and markups and save (overwrite) the existing file.  If you want to save the comments in this file, click 'Cancel' and save your changes under a different file name.\n\n\tThis action cannot be undone.", // 2nd message to display
cTitle: "DELETE ALL ANNOTATIONS", // title for pop-up box
nIcon: 2, // question icon
nType: 2 // yes/no buttons
}) == 4) {

this.syncAnnotScan();
var tObj = app.thermometer;
var annots = this.getAnnots();
tObj.duration = annots.length;
tObj.begin();



//DELETE ANNOTATIONS////////////////////////////
if (annots!=null){


for (var i=annots.length-1; i>=0; i--) {

tObj.value=i;
tObj.text ="Remaining comments: " + i + " of " + annots.length;
annots[i].destroy();


}
tObj.text = ""
tObj.end();
}

}

[Lauri5E72]

This works, but it removes all comments from the pdf. If you have some comments marked as completed but not all, the script will delete them also. Is there a way of deleting only selected comments, if the delete comments -button is greyed out?

[yolandab78]

I just wanted to say thank you! I work in AutoCAD and I cannot tell you how much time you have saved me.