Unable to insert photos from iPhone on windows adobe reader

[Kyle360110358e5m]

Regaurdless of if I use google drive or email myself a photo, I am unable to insert the photo into adobe Acrobat Reader regaurdless of if it is a jpg file. Gives error: Error importing image. Unsupported image format. 

[Abambo]

There are no problems with JPEG files, if they are JPEG files. 

[Kyle360110358e5m]

To be more specific, This issue arrises when using when trying to import a jpg image from an iphone into an image field in adobe reader. This issue is specific to adobe reader, and does not occur on standard. 

[Bevi Chagnon - PubCom.com]

@Kyle360110358e5m, are these "live" photos from your iPhone? They're also called Harry Potter photos.

If so, they are .HEIC photos, not JPGs. They produce a 1-second mini-movie rather than a single frame shot. Eventually they'll be accepted by more technologies, but for now you might need to open them in a program that can convert them to a standard JPG.

FYI, when taking a shot on an iPhone, the little Live icon indicates whether it will take a HEIC or regular JPG.

More info at:

https://www.adobe.com/creativecloud/file-types/image/raster/heic-file.html

https://helpx.adobe.com/photoshop/kb/ps-heic-codec.html

[Kyle360110358e5m]

No, specifically in a file type detector the ones that are failing are refered to JPEG image data (Lepton 2.x)