• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Unable to insert photos from iPhone on windows adobe reader

Community Beginner ,
Mar 11, 2024 Mar 11, 2024

Copy link to clipboard

Copied

Regaurdless of if I use google drive or email myself a photo, I am unable to insert the photo into adobe Acrobat Reader regaurdless of if it is a jpg file. Gives error: Error importing image. Unsupported image format. 

TOPICS
PDF

Views

132

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 11, 2024 Mar 11, 2024

Copy link to clipboard

Copied

There are no problems with JPEG files, if they are JPEG files. 

ABAMBO | Hard- and Software Engineer | Photographer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 12, 2024 Mar 12, 2024

Copy link to clipboard

Copied

To be more specific, This issue arrises when using when trying to import a jpg image from an iphone into an image field in adobe reader. This issue is specific to adobe reader, and does not occur on standard. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 12, 2024 Mar 12, 2024

Copy link to clipboard

Copied

@Kyle360110358e5m, are these "live" photos from your iPhone? They're also called Harry Potter photos.

 

If so, they are .HEIC photos, not JPGs. They produce a 1-second mini-movie rather than a single frame shot. Eventually they'll be accepted by more technologies, but for now you might need to open them in a program that can convert them to a standard JPG.

 

FYI, when taking a shot on an iPhone, the little Live icon indicates whether it will take a HEIC or regular JPG.

 

More info at:

https://www.adobe.com/creativecloud/file-types/image/raster/heic-file.html

 

https://helpx.adobe.com/photoshop/kb/ps-heic-codec.html

|    Bevi Chagnon   |  Designer & Technologist for Accessible Documents
|    Classes & Books for Accessible InDesign, PDFs & MS Office |

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 12, 2024 Mar 12, 2024

Copy link to clipboard

Copied

LATEST

No, specifically in a file type detector the ones that are failing are refered to JPEG image data (Lepton 2.x)

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines