unable to open pdf files?

New Here ,
Jul 13, 2017 Jul 13, 2017

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I have created an  account with user name and password as well, the problem is when I downloaded an  adobe file to my hard disk and later I tried to access  and read the files, I have to enter password in which I did, but the problem is my password is invalid, my password was updated.

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Standards and accessibility

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New Here ,
Jul 27, 2022 Jul 27, 2022

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I am unable to open a PDF attachment. It asks me for a password and I've tried everyone I ever used. Still won't open. Where can I find this password?

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Adobe Employee ,
Jul 28, 2022 Jul 28, 2022

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Hi Teresa,

 

Thank you for reaching out.

 

Please check with the file's sender if you have received the PDF as an email attachment. 

It is not possible to open a PDF without a password or reset the password.

 

Let us know if you need any help.

 

Thanks,

Meenakshi

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