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Participating Frequently
Feb 22, 2021 6:54 PM UTC
Question

Unable to print from OneNote using Adobe PDF printer.

When I attempt to print something from Microsoft OneNote using the Adobe PDF printer, all I get is a Notepad document with error codes.

 

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15 replies

Participant
Mar 23, 2022 7:49 AM UTC

There is also an option of Microsoft Print to PDF in OneNote. That let's me print any page to pdf. Like it is shown above there might be some clash with Acrobat's printing and the latest OneNote.

 

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Participant
Feb 22, 2022 7:38 PM UTC

I do not know why this happens, but I can help you with a work around.  If you go to your printer settings, Adobe PDF,  Manage, Printing Preferences, you want UNCHECK "Rely on system fonts only: do not use document fonts"  See the snip below.  For some reason, when this is checked it wont print correctly.  I was actually here looking for an answer for a different printing problem and saw your question and lots of other people having the same issue.  Hope it helps someone.

 

 

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Nick5CFCAuthor
Participating Frequently
Feb 22, 2022 8:42 PM UTC
IT WORKED! YIPPEE!

--
*Nick Franklin*
Math Department
Brebeuf Jesuit Preparatory School
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Participant
Feb 23, 2022 5:50 AM UTC

This is amazing! Thank you so much!!!!

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Dave__M
Community Expert
Community Expert
Feb 22, 2021 7:50 PM UTC

I just tried it, and it printed to PDF properly.  What more can you tell us about your process?  I used OneNote 2016 on Windows 10 and Acrobat Pro DC - current version.

My best,

Dave

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Nick5CFCAuthor
Participating Frequently
Feb 22, 2021 8:27 PM UTC

I am using the OneNote for Windows 10 app.  I have Adobe Acrobat DC installed and updated.  Windows 10 pro (build 19042).

 

This only started about two weeks ago.  

 

If I am in the OneNote for Windows app and print using the Adobe PDF printer...the printer asks me what to name it and where to save it...the printer dialogue window opens up and a progress bar fills as the PDF is "created" and instead of a PDF file being the final product and NotePad file is created with the error codes I showed in the original post.

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Dave__M
Community Expert
Community Expert
Feb 22, 2021 8:40 PM UTC

Can you check to see if the output file has a .pdf extension?  If it does, maybe try to right-click on it and choose Open with... and find and select Acrobat.  Let us know what you find.

 

My best,

Dave

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Nick5CFCAuthor
Participating Frequently
Feb 22, 2021 6:57 PM UTC

EDIT:  I have tried uninstalling and reinstalling the Adobe PDF printer.

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