Unable to Resize text boxes

[jamiej55454242]

Good Morning,

In my office, most of the users are using Reader DC. with the exception of 1 user (so far) when we open a PDF we can resize the text boxes.

One user is unable to do this. even with new or existing text boxes they cannot be resized. I can save the document and open it on another PC and can resize the text boxes, but then save it and send it back it still will not resize. I am sure this is as setting issue or possibly registry.

I have uninstalled and re-installed it - didn't work

I uninstalled, deleted all the associated files and re-installed it - didn't work

I uninstalled, deleted the files, deleted everything in the registry related to acrobat reader (thinking that it might be a setting from another previous version of reader) re-started the PC and re-installed - didn't work.

Any advice?

OH Yeah Win 7 Pro PC

Thanks in advance

[KEVINMCDONALD]

This issue just came up for me in both their "new and not necessarily improved" view and traditional view of Acrobat Standard.  I was able to fix it with just the sign out and sign back in step (no repair required). 

[chuck_9869]

Thanks, Kevin.

I had this problem on a recent document with the traditional view as I had multiple documents open for a couple of days as I was working on a project.  When I closed all documents and then reopened the recent document I wanted to add a text box to, resizing of the text box worked normally.

[ashleym20590473]

This worked for me, too!  Thanks.

[trebuchetgroup]

I was unable to move or resize boxes or select text within text boxes. I finally tried closing out of the application and reopening it, and that fixed it.

[ls_rbls]

@trebuchetgroup thank you for updating this old thread!