Unable to share pdf portfolio on MS Sharepoint/onedrive or dropbox.

[Heatonmax]

Trying to share pdf portfolio on MS Sharepoint/onedrive or dropbox.  Recipients get a page from Adobe:  For the best experience, opon the pdf portfolio with Acrobat X or Adobe Reader X or later.  Nothing more.  Cannot view or download the file

[Tariq Dar]

Hi Heatonmax,

That is normal, they might be trying to open the file using browsers and most of the modern browser don't use Adobe's functionality to view pdf's.

And portfolio can be viewed only in Adobe Reader or Acrobat. I would suggest you recommending your recipients to download the file and open in Reader.

Let us know if that helps.

-Tariq Dar.

[Heatonmax]

I have reader and Acrobat X and Acrobat DC and I cannot open the file once posted to the cloud.

[Tariq Dar]

That is very strange

Can you share the link and the original document with me? You can upload the document to GoogleDrive or DropBox or Adobe Send and share the link with me via private message How Do I Send Private Message

Will be waiting for your response.

-Tariq Dar

[george_vanderwalt]

Hi I have the same problem, try to share a evaluation with a student.  The PDF portfolio can not be open, I have tried the link, sharing ext.

Same massage as above ."For the best experience, open the pdf portfolio with Acrobat X or Adobe Reader X or later. 

Do i need Acrobat X ? we have Adobe Acrobat DC and Adobe Reader DC

Or is the problem with One DRIVE?

I need the file to be a live link as I will be editing it in real time and students need to see the updates as the refresh.

please help

[Nicole Wolff]

Hello, I'm having the same issue - I upload the portfolio- how does the end user download the file? Clients are waiting for the documents. When I right click on the PDF there is no option to download? Help 🙂 

[L24473559n925]

I am having the same issue as well.  What is the answer Adobe?