Unable to sign pdf documents

[William29803499b7et]

When I create a pdf and need to sign the document, I have for many years selected Certificate, Digitally sign, draw the box, select my signature and enter password and the document signs. But recently after I draw the signature box the screen goes black and stays like that no matter how long a period I give it. I have uninstalled and re-installed the software, deleted and created a new digital signature but all to no avail.

[ls_rbls]

Hi @William29803499b7et ,

See if the answer that I shared with another user recently is relevant to your case:

• https://community.adobe.com/t5/acrobat-discussions/required-signature-infinite-loading/m-p/13854984#...