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Unable to submit using a mobile phone

New Here ,
Jun 27, 2021 Jun 27, 2021

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I have created a fill and submit form using FOXIT Phantom to submit automatically to an email address coded in to the group field. 

This works great on a Windows PC but when trying to use a Mac, Ipad, Iphone it will not allow you to use the submit button, but will allow you to access the combo sections.

When using an Android you are not able to access the combo buttons or press the submit buttons. 

Are you able to advise any kind of work around with this? the script that i have used for the submit button is below and i have attached a copy of the PDF.

 

var cToAddr = "operationstraining@viterra.com"
var cCCAddr = this.getField("Drop").value;
var cBenAddr = this.getField("Drop").value;
if(cBenAddr != "")
cCCAddr += ";" + cBenAddr;
var cSubLine = "Harvest Casual Clothing Form " + this.getField("Fullname").value + " " + this.getField("Group").value;
var cBody = "Hi Harvest Recruitment Team.\n" + "Form is for " + this.getField("Fullname").value + " working at site " + this.getField("Group").value;
this.mailDoc({bUI: true, cTo: cToAddr, cCc: cCCAddr, cSubject: cSubLine, cMsg: cBody});

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JavaScript , PDF forms

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Community Expert ,
Jun 28, 2021 Jun 28, 2021

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Acrobat Reader on iOS or Android doesn't support all Javascript features.

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Community Expert ,
Jun 28, 2021 Jun 28, 2021

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Almost no mobile applications support scripts in PDF files, unfortunately.

Your best chance of it working is in PDF Expert by Readdle on iOS devices and XODO PDF Reader on Android.

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New Here ,
Jun 28, 2021 Jun 28, 2021

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Unfortunately this will go out to over 1200 employees in a matter of 6 weeks, so requesting each person downloads these apps isnt really an option. 

 

Is there another way for this to be done where i dont need to use a java script, but still end up with the same result?

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Community Expert ,
Jun 28, 2021 Jun 28, 2021

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No.

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New Here ,
Jun 28, 2021 Jun 28, 2021

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Would it work if i was to have a form for each email address and set action for the submit button to send as email and only have the single email address set instead of a script or would this still pose the same issue?

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Community Expert ,
Jun 28, 2021 Jun 28, 2021

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Probably, but you can't make the subject line and message body dynamic, then.

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