unbelievable poor customer support!!!!

New Here ,
Sep 10, 2022 Sep 10, 2022

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i no longer need the Adobe AcroPro subscription, but there is NOFA KING way the website will allow me to cancel.    there is no "next" button on the cancel page after i clicked the "i no longer need it" button.    then when one finds  the button someplace that says "real support from real people" all it does it reroute one back the same Gdm "support page" with it links to more links which only ever reroute one back.    there is NO phone number to be called, no "live chat" window.    annoying in the EXTREME.    leaving a VERY sour taste in my mouth over the very word "Adobe".    yuk.   

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Community Expert ,
Sep 10, 2022 Sep 10, 2022

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Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
(type "Agent" to chat with a real person)
Phone support: https://helpx.adobe.com/contact/phone.html
There's no email support.

Beware of people contacting you via the forums' messaging system pretending to work for Adobe! Only those with an "Adobe Employee" tag under their name are legit. Also, Adobe will never offer to contact you via Skype, or use an email account that's not under the adobe.com domain...

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