Unfriendly persons! complaint to an employee's consultation

Community Beginner ,
May 22, 2022 May 22, 2022

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Dear all, dear Admissions and Invoicing Teams

I hope my email finds you well.
First of all, please apologize - the life regime is quite intense for me these days.

My customer number is 557406403 (product number is 65232731) Previously, my account was registered in the Russian Adobe store. After the company left the Russian Federation, my subscription was cancelled.

Since March 2022, I have been communicating with a large number of your employees. Since I have been using your service for a long time and constantly paid for services, I asked the company to provide me with 3 months of free subscription.

All the operators of your company have said that this is possible. To do this, I need to change the store, make the first payment and then contact the company again.

 

Below are the numbers of my requests

 

CRM:06985000001039

CRM:04959000005955

CRM:04959000005954

CRM:00061008204152

CRM:04959000005864

CRM:00061008193750

 

Now your employee said that my words are a lie and no one promised me anything. Appeal ADB-24331083-F3S3

 

I kindly ask you to help me in this situation.

 

Thank you once again for your patience and understanding,

Anton

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