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“Unlicensed app” alert for All Apps subscriber

New Here ,
Aug 18, 2024 Aug 18, 2024

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I also use this for business and I am an ALL APPS subscriber!  I'm getting this message after I added some Java script to Acrobat to create a feature it didn't have. Now even after taking off the javascript I am getting this countdown. I'm on a deadline and its making me very nervous, and extremely angry as my licence is EXPENSIVE and LEGIT. Any suggestions please from you wonderous people on here, please?! 

Screenshot 2024-08-18 at 18.16.32.png

 

[Subject renamed. Was "Anyone else getting an unhelpful 'your device is running an older version' PS alert?"]

 

 

 

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General troubleshooting

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Community Expert ,
Aug 18, 2024 Aug 18, 2024

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@Dotspot 

 

We can't translate screenshots. What do your alerts say? You can type type them in your own language. We can translate text but not images.

 

Jane

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Community Expert ,
Aug 19, 2024 Aug 19, 2024

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@Dotspot 

 

I've branched your post from an unrelated thread in the Photoshop forum and moved it to the Acrobat forum as per the post from Jeff.

 

@Jeff Arola Thank you for translating the screenshot!

 

Jane

 

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Community Expert ,
Aug 18, 2024 Aug 18, 2024

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Dotspot,

 

Your issue is due to something different than the this forum thread is about.

loosely translated from screenshot

"Your unlicensed app can

Pose a risk to

Security. Replace it with

Original Adobe apps and

Save up to 40%."

 

You should post in the Acrobat forum

https://community.adobe.com/t5/acrobat/ct-p/ct-acrobat

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