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4

Up arrow not working in Preview Window

New Here ,
Sep 03, 2023 Sep 03, 2023

Hey there. I am running Windows 11. When I am using preview mode in my File Explorer view and trying to preview a multipage PDF document, the down arrow in the bottom left corner of the Preview Window works just fine, but the Up Arrow does not.

It does not allow me to go backwards through my Preview View (it used to work!!!)

This is really frustrating as I have to keep selecting a different file, then come back to the PDF I am trying to view to pages that I had already scrolled past.

I have attached a picture. You will notice I am on page 3 of a 6 page document and only the Down Arrow is selectable.

Any assistance would be really appreciated.

Cheers

Jules

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New Here ,
Jan 26, 2024 Jan 26, 2024

Same issue. Windows 10 19045.3803, Acrobat Pro 2023.006.20380

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Participant ,
Jan 26, 2024 Jan 26, 2024
LATEST

Try checking for Windows and Acrobat Pro updates again. I was having this same issue, but I noticed that mine suddenly started working recently. I'm on Windows 10 19045.3930 and Acrobat Pro 2023.008.20470

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