update error 2302

New Here ,
Aug 02, 2022 Aug 02, 2022

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in trying to update Acrobat Pro DC I get "Error 2302" which then fails to update.  any clue?

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Install update and subscribe to Acrobat

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Adobe Employee ,
Aug 03, 2022 Aug 03, 2022

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Hi,

 

Sorry to hear about the trouble caused. 

The error message 2302 is received when trying to update the application from or within the Acrobat itself, or you are running the Creative Cloud desktop application too?

Try the following steps:

1- Reboot your computer

2- Quit the CC desktop app if it's open

3- Launch Acrobat DC>help>check for update

if this doesn't work, then close the Acrobat first and try installing the update manually from this release notes: https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html 

 

Let us know if this doesn't help.

 

Thanks,

Akanchha 

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New Here ,
Aug 05, 2022 Aug 05, 2022

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installing from the release note page _almost_ helped...it choked at the
last minute.  as you can see there's no version of Pro DC to update.
here're some screenshots.

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New Here ,
Aug 05, 2022 Aug 05, 2022

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let's try that WITH the screenshots.  again as you can see there's no Pro DC to select and install fails.  noob here didn't know answering from email is txt-only.

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