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Update not possible - error 1646

New Here ,
Apr 25, 2024 Apr 25, 2024

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Update was not possible: Deinstallation of Update package not supported. Error 1646 (in german)

So I used AcroCleaner and wanted to install the actual version.

But the installation fails and the error remains the same

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Community Expert ,
Apr 25, 2024 Apr 25, 2024

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See here: https://community.adobe.com/t5/acrobat-reader-discussions/erreur-1646/m-p/13882415#M100570

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Employee ,
Apr 25, 2024 Apr 25, 2024

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Hi @c36982212dxf0 

 

++ Adding to the discussion

 

Please remove the application using the Acrobat cleaner tool https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html, reboot the computer and reinstall the application using the direct link https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html and see if that works.

 

~Amal

 

Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.

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