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Updated forms w/paid version of Adobe on desktop-techs using iPads can't see all fillable form field

New Here ,
Nov 15, 2022 Nov 15, 2022

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I have the purchased/paid version of Adobe on my desktop so I can update forms and make them fillable for the company for which I work. However, our techs can't see or fill out the updates that I make. For example, inspection reports have a fillable signature line at the bottom of the form, but the tech cannot see or access any fillable signature field at the bottom of the form. How do I fix this? Will I have to purchase the paid version for each tablet and desktop in our company just so they can fill out the fillable portions of the form?

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Edit and convert PDFs , PDF forms , Security digital signatures and esignatures

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Community Expert ,
Nov 15, 2022 Nov 15, 2022

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Have you added a signature field?

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New Here ,
Nov 15, 2022 Nov 15, 2022

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Yes, the forms have a fillable signature field on them when I view them on my desktop, but the fillable signature field doesn't show up on the tablets.

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Community Expert ,
Nov 16, 2022 Nov 16, 2022

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Acrobat Reader on iOS or Android doesn't support this.

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New Here ,
Nov 15, 2022 Nov 15, 2022

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Yes, the original forms have the signature fields on them, and I can see
that on my desktop, but the technicians' tablets don't show the signature
fillable fields even though it's the identical form.

[Private info removed]

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Community Expert ,
Nov 16, 2022 Nov 16, 2022

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The form is identical but the application isn't, and mobile applications do not currently support digitally signing PDF files, unfortunately.

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Community Expert ,
Nov 16, 2022 Nov 16, 2022

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If your techs are using iPads, then PDF Expert from Readle does handle signature fields well. 

 

But even without a signature field, the Adobe Mobile Reader does have a signature tool.  I think you'll just need to train them on how to use it. 

 

  

Thom Parker - Software Developer at PDFScripting
Use the Acrobat JavaScript Reference early and often

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