User w/Acrobat Pro DC license unable to send docs to be E-signed

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Jul 29, 2022 Jul 29, 2022

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Hi,

 

I have an end user who encounters the error message "You are not authorized to send documents for signature" when trying to have documents e-signed. She has an Acrobat Pro DC license, which to my understanding includes the ability to sign documents as well as send documents to be signed. Has anyone encountered this?

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