Using activation keys for Adobe acrobat DC

[Fab577]

Hi All,

Just after a bit of advice, my Adobe acrobat DC subscription has been deactivated due to "fraudulent behaviour" 

The key that was used was purchased from a third party, and descibed as legitimate, otherwise i wouldn't have purchased it.

Is it allowed to use purchased keys from other sources?

Has anyone else had this problem?

Thanks. 

Kind Regards,

- Fab577

[try67]

Acrobat DC doesn't have any "activation keys", which makes me suspect you probably purchased an illegitimate volume license, or something like that.

Adobe does sell through third-parties, but they have to be recognized resellers. Otherwise you're very likely to get pirated software, if you're lucky, and all kind of viruses or malware, if you're not.

[Amal.]

Hi there

++ Adding to the discussion

What happens when you try to use the serial number? do you get the error message for revoked or invalid serial number? If yes, please check the help page https://helpx.adobe.com/x-productkb/global/invalid-revoked-serial-numbers.html

Regards

Amal

[Test Screen Name]

Of course, a seller saying a code is legitimate doesn't make it so. In fact, such a phrase strongly suggests a fake.