Verification of Digital Signature "The selected certificate has errors: Invalid policy constraint"

New Here ,
Jan 14, 2020 Jan 14, 2020

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When signing a document with a valid certificate the verification of the validity of digital signature states that the "The selected certificate has errors: Invalid policy constraint".

 

Digital Signing Details.png

I believe the cerificate which is used to sign the document is valid, it has been created based on a PKI-O certificate.

Attached is the document which contains the error.

Does anyone know what steps I should take to make this digotal signature valid, without adding the certificate as a trusted root certificate.

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General troubleshooting

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Adobe Employee ,
Jan 14, 2020 Jan 14, 2020

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Hi Ron_CSG,

 

We are sorry for the trouble, As described you are getting the errors: Invalid policy constraint

 

You may please refer to a similar discussion here (https://community.adobe.com/t5/acrobat/previously-valid-signing-certificate-shows-invalid-policy-con...) and see if that works for you.

 

Let us know how it goes

 

Regards

Amal

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New Here ,
Jan 14, 2020 Jan 14, 2020

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Thank you Amal,

 

We'll look into it.

 

Best regards,

Ron

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Adobe Employee ,
Jan 17, 2020 Jan 17, 2020

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Hi Ron 

 

Thanks for the update. Please do share your observation. 

 

We are happy to help

 

Regards

Amal

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New Here ,
Aug 29, 2020 Aug 29, 2020

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Hello,

 

I am facing the same issue with my certificate. Have you managed to resolve the issue.

 

Thanks,

Amu

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New Here ,
Aug 31, 2020 Aug 31, 2020

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Hi Amu.

 

Unfortunately we haven't found a fix yet and are currently looking for another solution for digital signing.

 

Ron

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New Here ,
Mar 28, 2022 Mar 28, 2022

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Any other tips on how to solve this issue? I´ve read the other trail but nothing seems to fix the problem. Tks

 

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Adobe Employee ,
Mar 29, 2022 Mar 29, 2022

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Hi there

 

We are sorry to hear that.

 

What happens when you try to remove the digital signature certificate and then create a new one?

 

Please try to create a new digital certificate or try signing the document with a different signature certificate and check.

 

Regards

Amal

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