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Version 22.002.20191 Turkish problems

Community Beginner ,
Mar 14, 2024 Mar 14, 2024

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How do I roll back Acrobat Version 22.002.20191 Turkish to the previous version?
A continuous "Preparing document" pop-up window appears. It cannot be closed.

 

Ekran Resmi 2024-03-14 13.21.57.png

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How to , Modern Acrobat , PDF

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Community Expert ,
Mar 17, 2024 Mar 17, 2024

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You need to contact Adobe customer service to get a link to a prior version to download. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled, you need to accept cookies! If the chat window fails to open, or is non-responsive, use a different device and/or browser to start the interaction.

For support via Twitter:
https://twitter.com/AdobeCare

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

Important: Adobe does NOT contact you unsolicited by e-mail or direct message. If you get contacted by direct message from a person, claiming to be an Adobe employee, look at that profile and check if they bear the “Adobe Employee” marking under their name. Adobe support does not use Skype to give you support.
If in doubt, ask the forum.

ABAMBO | Hard- and Software Engineer | Photographer

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