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viewing problem

New Here ,
May 21, 2024 May 21, 2024

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As you can see left one is viewing with google chrome right one is same file with acrobat. until i restart my computer its not beening normal.image.png

TOPICS
Crash or freeze , PDF , PDF forms

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Adobe Employee ,
Jun 04, 2024 Jun 04, 2024

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Hi there,

 

Hope you are doing well and thanks for reaching out.

 

Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check.

 

It seems to be a font issue, as if the font is not properly embedded in the PDF file or the required font is not present on  your system.

 

Please try to re-create the PDF file from the original source file via Adobe Acrobat and see if that works.

 

You may also try the steps as below:

1. Open the PDF in Acrobat Pro

2. Click on the hamburger menu > Save as other > Optimized PDF

3. Under the fonts tab, check for any un-embedded font and try to retain it and see if that works.

 

Let us know how it goes.

 

~Amal

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