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Virtual Assistant (ended conversation)

Jennifer31302587lalw
New Here ,
Jul 25, 2023 Jul 25, 2023

How long does an agent wait in the Addobe Virtual Assistant until they decide to spontaneously leave the conversation?

 

I'm expected to wait for an unknown period for their response, but they can't wait 1 minute for me to respond. 

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Manan Joshi Community Expert
Community Expert ,
Jul 25, 2023 Jul 25, 2023

Hi @Jennifer31302587lalw,

That might not have been deliberate, it could be a network glitch as well. Please try again, and if chat does not serve you well you can try Twitter @adobecare

-Manan

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kglad Community Expert
Community Expert ,
Sep 07, 2023 Sep 07, 2023
LATEST

and you can continue your conversation, https://helpx.adobe.com/x-productkb/policy-pricing/customer-support-portal.html

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