• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Web Form popup blocks screen on mobile

New Here ,
Jun 13, 2024 Jun 13, 2024

Copy link to clipboard

Copied

This is ridiculous. When we send out a form for users to fill out, if they try to fill it out on mobile, every time they click on a field to fill in, the submit pop-up fills up 40% of the screen, with the keyboard also filling up another 40% of the screen. Why does that pop-up happen EVERY TIME you click a field? If you click a field near the top of the page you can't even see what you're typing!

 

Josh3588113728gz_1-1718289021668.jpeg

TOPICS
PDF forms

Views

163

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 20, 2024 Jul 20, 2024

Copy link to clipboard

Copied

I have the same issue and can not find a fix its so annoying!! Did you find out a fix for this yet?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 02, 2024 Aug 02, 2024

Copy link to clipboard

Copied

LATEST

Hi Josh3588113728gz and tlow7,

 

Thank you for reaching out, and sorry about the trouble caused.

 

As you are signing a document on a mobile device, please confirm if you are using the browser to fill out the form or the Acrobat Sign mobile application. Please share the following information for further investigate this behavior:

- Do you experience the same behavior when using the desktop to fill out the form? 

- Did you check if the behavior occurs with every document you try to sign?

- If using the mobile application, share the Acrobat Sign and OS version on the device. 

 

Thanks,

Meenakshi

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines