What causes a delay in form field calculations?

Explorer ,
Jun 19, 2018 Jun 19, 2018

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I have been creating tickets for our techs to use out in the field and then send back, I have started to notice incorrect values in computed form fields coming back. After looking into the issue, and being able to replicate it, I am kind of concerned. What causes a simple total calculation box (simple sum of 5 other fields) to not update properly?

For instance, if on row one, I fill in the "quantity" and "rate" field, the row one total box tends to update immediately, however the main total box will still read empty until I go down to row 2 (or any other row) type something in row x quantity and hit tab, then all of a sudden the main total will show the sum from row 1.

This is causing serious issues with the simple math on this form, because if a tech fills in some rows, then saves, the main total may not reflect the actual total because it didn't feel like updating with the last row's total.

Not sure if I did a good job of explaining this, but it is a really strange issue to have.

Any one ever see this before?

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correct answers 1 Correct answer

Adobe Community Professional , Jun 19, 2018 Jun 19, 2018

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Adobe Community Professional ,
Jun 19, 2018 Jun 19, 2018

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Check the field calculation order.

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Explorer ,
Jun 19, 2018 Jun 19, 2018

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How do I affect the calculation order? The order in which I select the fields to calculate is not the order in which they are listed in the "calculate" box.

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Adobe Community Professional ,
Jun 19, 2018 Jun 19, 2018

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Explorer ,
Jun 19, 2018 Jun 19, 2018

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Awesome. Thank you very much. Everything seems to be working great.

However, there does seem to be a slight bug in the calculation order box, it seems to feel like changing your order around on it's own every once in awhile, then you have to re-move a field. It ended up sticking.

Thanks again.

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Community Beginner ,
Jun 02, 2022 Jun 02, 2022

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I may be experiencing this issue now but the link for the correct answer appears to be broken

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Adobe Community Professional ,
Jun 02, 2022 Jun 02, 2022

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Select 'Prepare form' tool then click on 'More' then select 'Set Field Calculation Order'.

Fields that should calculate first should be on top and fields that calculate last should be on bottom.

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