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What happened to the option to create a pdf using the .u3d file type?

Community Beginner ,
May 21, 2019 May 21, 2019

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I used to be able to create a 3d pdf by following this work flow.

File - Create - pdf from file - then select a .u3d file and click open

a new 3d pdf would be created.

As of a couple days ago it stopped working.  Looks like all the 3D file types have disappeared as supported file types.  I used to be able to use step files as well but that is go to.  Anyone know what is going on??

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correct answers 1 Correct answer

Adobe Employee , May 31, 2019 May 31, 2019

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Adobe Employee ,
May 23, 2019 May 23, 2019

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Hi Ryanh,

Thank you for reporting this issue.

Could you please provide us more details about the issue as asked below?

- What is the current version of the Acrobat installed on your machine? You may take help of the steps provided here Identify the product and its version for Acrobat and Reader DC

- Are you on Mac or Windows? Please share the OS version.

- Did you make any changes recently after which the options disappeared?

Please try once to repair the application installation and make sure that the application is updated to the latest version.

Launch the application and go to Help > Repair Installation (only for Windows) or Check for updates.

Also, make sure that you select "All Supported Formats" in the Open window when you use Create > PDF from file.

We will be waiting for your response.

Let us know if you need any help.

Regards,

Meenakshi

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Community Beginner ,
May 24, 2019 May 24, 2019

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Adobe Acrobat Pro DC Version: 2019.012.20034

Windows 10Pro

no changes made recently

Ran the repair installation and checked for updates.  I am all up to date.

Still can not create a pdf from a .U3D file.  Adobe says that the .U3d file is a supported direct file conversion.  But that seems to have gone away.

Supported file formats in Acrobat and Reader

I will go out on a limb and say that Adobe has removed this option as a direct file conversion. 

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New Here ,
May 24, 2019 May 24, 2019

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I do have the exact same problem. I happened to convert a lot files lately so i can say for sure that the problem occurred between the 16th or 17th as I still could use the option on the 15th but not the 17th anymore.

I use Windows 10 Home
Adobe Acrobat Pro DC Version 2019.012.20034

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Community Beginner ,
May 28, 2019 May 28, 2019

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Will you let me know if you find out what is going on?  I think Adobe is obsoleting the .u3d file conversion.  A work around I have been using is to create a blank pdf and adding Rich media.  It works but is cumbersome.

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New Here ,
May 30, 2019 May 30, 2019

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I have exactly the same issue. The last time it worked for me was on 14th May.

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Adobe Employee ,
May 31, 2019 May 31, 2019

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Community Beginner ,
Jun 03, 2019 Jun 03, 2019

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Steve

    I tried this method but could not find the featurestate file to modify. any suggestions an what is going on?

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Adobe Employee ,
Jun 03, 2019 Jun 03, 2019

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Both the "FeatureState" key and the "Block3DConversion" DWORD value need to be created manually by you.

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Community Beginner ,
Jun 03, 2019 Jun 03, 2019

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Awesome!!, thanks man!  Happen to know why this changed?

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Participant ,
Mar 28, 2020 Mar 28, 2020

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Dear Steve,

What to do when I am Unable to convert U3D or PRC files to PDFs on Mac?
Instructions at the link above are only for Windows.

Michail

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New Here ,
Feb 03, 2022 Feb 03, 2022

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Hello Steve,

I found this answer very helpful for WINDOWS users, but is there a similar solution for MAC OS users?

Guillaume

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Explorer ,
Sep 25, 2024 Sep 25, 2024

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LATEST

... Just found that U3d files can be exported via (free) "Meshlab" (at least Version 2023) and "DazStudio" ... i have been looking for this free-convert-option for a long time, hope it helps!

https://community.adobe.com/t5/acrobat-discussions/how-do-i-create-u3d-files/m-p/14879081#M479969

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