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What is icuuc67.dll and why is it creating an error message?

New Here ,
Apr 19, 2022 Apr 19, 2022

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Acrobat has run perfectly for me for years. But now, suddenly, when I attempt to highlight text using the Comment Highlighter function, I get the error message:

 

Adobe Acrobat: Acrobat.exe - Bad Image

C:\. . . \Adobe\Acrobat DC\Acrobat\icuuc67.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0xc000012f."

 

I don't recall what media I may have used to install Acrobat and I am my own system admin (or have been to date!) and I have no idea what to do. . . .

TOPICS
Crash or freeze , General troubleshooting

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Adobe Employee ,
Apr 20, 2022 Apr 20, 2022

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Hi there

 

Hope you are doing well and sorry for the trouble.

 

Please go through the help page https://community.adobe.com/t5/acrobat-reader-discussions/acrobat-reader-dc-bad-image-message/m-p/97... and see if that works for you.

 

Regards

Amal

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