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What type of the certificate is being accepted by Adobe Reader ?

New Here ,
Sep 19, 2017 Sep 19, 2017

Hi,

I bought the certificate an Enterprise ID. Signed for them the document isn't confirming the identity of the owner.

Reply from CA CERTUM:

As required by Adobe Systems Incorporated, electronic certificates whose private keys are not installed on external media (USB, SSCD, etc.) are no longer validated in Adobe® Acrobat® and Adobe® Reader.

Due to this change, our Certum ID certificates are no longer recognizable as trusted by the company's software.

At the moment, the only electronic certificate issued by CERTUM, which is considered to be trusted in Adobe software, is the qualified certificate.

In the future we plan to implement ID certificates that can be installed on a virtual card. Such certificates will be recognizable as trusted by Adobe.

I need a file .p12 with private key.

Where can I buy the right certificate?

TOPICS
Security digital signatures and esignatures
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1 ACCEPTED SOLUTION
Adobe Employee ,
Nov 02, 2017 Nov 02, 2017

Hello Robertm,

Sorry for the delay in response to your query and apologize for the inconvenience caused. As per the description above, you want to purchase the .P12 certificate with a  private key, Is that correct?

Please refer to the following KB docs to get the Adobe Approved Trust list Adobe Approved Trust List Link: https://helpx.adobe.com/in/acrobat/kb/approved-trust-list2.html

You may also refer to Adobe Approved Trust List Members, Acrobat Link: https://helpx.adobe.com/in/acrobat/kb/approved-trust-list1.html

Hope this helps, and let us know how it goes.

Regards,

Anand Sri.

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Adobe Employee ,
Nov 02, 2017 Nov 02, 2017

Hello Robertm,

Sorry for the delay in response to your query and apologize for the inconvenience caused. As per the description above, you want to purchase the .P12 certificate with a  private key, Is that correct?

Please refer to the following KB docs to get the Adobe Approved Trust list Adobe Approved Trust List Link: https://helpx.adobe.com/in/acrobat/kb/approved-trust-list2.html

You may also refer to Adobe Approved Trust List Members, Acrobat Link: https://helpx.adobe.com/in/acrobat/kb/approved-trust-list1.html

Hope this helps, and let us know how it goes.

Regards,

Anand Sri.

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New Here ,
Apr 17, 2024 Apr 17, 2024
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Hi please I need to installed my ca certificate

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