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When I send a doc for signatures is has in incorrect origination company as the "sent from"

New Here ,
Dec 19, 2022 Dec 19, 2022

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Hello,

Whenever I send out a doc for e-signatures it says it is coming from an old business that hasn't existed in 10 years. There is no option to change that originating source title. At least, not one that is easy to find.

 

How can I stop this defunct business title from being the document's point-of-origin?

 

Thank you!

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Security digital signatures and esignatures

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Adobe Employee ,
Dec 20, 2022 Dec 20, 2022

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Hi @Aaron W. Bennett 

 

Hope you are doing well and sorry to hear that.

 

You may need to contact the Adobe Sign support team for the specific steps to fix the issue as the steps can vary depending on the scenarios. For more information please go through the help page https://helpx.adobe.com/sign/kb/how-to-change-the-email-address-of-adobe-sign-account-adobe-sign.htm...

 

Regards

Amal

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