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When "Preparing a Form" in Adobe Pro DC, I used to have a check box below the options to "Select a file or scan a document to begin" that would allow me to say whether or not the document would include signatures. The checkbox is no longer there and Adob

New Here ,
May 24, 2018 May 24, 2018

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When "Preparing a Form" in Adobe Pro DC, I used to have a check box below the options to "Select a file or scan a document to begin" that would allow me to say whether or not the document would include signatures.  The checkbox is no longer there and Adobe is not allowing me to add signature blocks (the way I used to) and date boxes.  Help!

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Security digital signatures and esignatures

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Community Expert ,
May 25, 2018 May 25, 2018

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Can you post a screenshot?

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Adobe Employee ,
Jul 24, 2018 Jul 24, 2018

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Hi Christinar,

As per the issue description mentioned above, you are facing issue when trying to prepare form in Acrobat, is that correct?

Could you confirm if you are referring to the option as seen in the screenshot below? If yes,  try rebooting the machine once if you haven't already and check if that helps.

Also, let us know dot version of Acrobat and the operating system installed on the machine? You may refer to the steps given in this link on how to check the version: Identify the product and its version for Acrobat and Reader DC

Let us know if you need any help.

Shivam

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