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When saving from publisher to PDF font color changes?

Community Beginner ,
Jun 23, 2016 Jun 23, 2016

When creating a document on publisher and converting that doc to a pdf, the font color changes to gray, no matter what color font I use. I just got off the phone with publisher and they concluded that it's an issue with adobe. Anyone else have this problem?

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2 ACCEPTED SOLUTIONS
Jun 23, 2016 Jun 23, 2016

By “publisher” do you mean Microsoft Publisher?

Assuming that you mean Microsoft Publisher, how are you creating the PDF file?

If you are creating the PDF file by doing “save as PDF” from Microsoft Publisher's Save As menu item and selecting PDF as the file type, you are not using any Adobe product to produce the PDF file and as such Adobe can't do anything to help you. In my own test however, saving a document from Microsoft Publisher to PDF kept the document's red text red, i.e., no conversion to grayscale.

Alternatively, if you have Adobe Acrobat and are printing to the Adobe PDF PostScript printer driver instance to create PDF, one of the settings in the Microsoft Publisher print dialog is your choice of Composite RGB or Composite Grayscale. Composite grayscale will cause exactly what you are seeing. Change the setting and the gray problem goes away. Unfortunately, the print subsystem of the newer versions of Microsoft Publisher only support Composite RGB or Composite Grayscale. There is no way to pass through CMYK colors.

Generally speaking, Microsoft Publisher is not a serious document layout program, missing many features required for professional publication usage.

          - Dov

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)

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Community Beginner ,
Jun 24, 2016 Jun 24, 2016

I actually figured it out, (after quite some effort!). The issue was that the default printer on the computer was a b&w printer, making the text turn an odd gray, no matter what color I made the text.

I knew that the printer had to be a color printer, HOWEVER; I did not know that merely having the document itself set up to print on a color printer is not enough. Any and all printers that have been selected as default have to be color printers.

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Community Expert ,
Apr 30, 2023 Apr 30, 2023
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Last month for the first time any red titles and headings were converted to black when copying to a .pdf. Pictures and images reproduce fine. Only red or blue text I have included are black. It can't be the program or the equipment unless there has been a program change that has created this very unsettling result.


By @Karen29665917bma1

How did you create the PDF file? Did you use the “File→Save as PDF”? Not every tool creating a PDF file involves an Adobe tool, as Dov says (https://community.adobe.com/t5/acrobat-discussions/when-saving-from-publisher-to-pdf-font-color-chan...).

ABAMBO | Hard- and Software Engineer | Photographer
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New Here ,
May 01, 2023 May 01, 2023
One possibility might be fiddling with the printer settings - colour/RGB/CMYK (even when saving as a PDF file).
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New Here ,
May 31, 2023 May 31, 2023

I just wanted to supplement the original answer which correctly describes the issue. Since I don't have a color printer to use as my default I did another work around. I did a right-click on my text box (headline with red text) in Publisher and chose "Save as Picture" then imported the image to use as my new header. It worked great as the application does not covert colors in images.

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New Here ,
Jul 22, 2023 Jul 22, 2023

SOLVED.  I was experiencing the same issue: true type fonts changing to grey while images retained their colors upon exporting to PDF from Publisher.  I don't have a color printer on my network to change to "default" within Windows as the other solutions suggested.  For me - selecting "Print" within Publisher, then choosing printer: "Microsoft Print to PDF" worked perfectly.  All font colors were retained in the created PDF.

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Community Expert ,
Jul 22, 2023 Jul 22, 2023
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Microsoft Print to PDF is a virtual printer from Microsoft an as a virtual printer, it prints in colour too. Also here, there were no Adobe tools involved. The problem is publisher and/or Windows and the solutions will be found or need to be found on a Microsoft forum. 

 

Solutions have been handed out, I will lock this old thread now.

ABAMBO | Hard- and Software Engineer | Photographer
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