Where do I find the serial number of my acrobat pro DC in order to register it?

[PhF]

I have purchased an acrobat pro DC license yet I can't find the serial number I need to input on the account management page to activate it.

[kglad]

did you purchase a classic (perpetual) license or a monthly subscription.

if classic, check your email (and spam/junk folder) or check your account https://accounts.adobe.com

[try67 · Accepted solution]

The DC version doesn't have a serial number. It is a subscription that is connected to your account on Adobe's website. When you log-in the subscription is verified and you gain access to the application.

[swon2959]

Help! How do I register my Adobe Acrobat DC product? Where can I find the serial/required numbers? This info is needed to confirm my plan and view my  monthly invoices and payments.  Currently, NO plans, NO billing invoices, and NO payment are reflected in my account.  Thanks....

[Test Screen Name]

We said: subscriptions do not have serial numbers. You do not register them. Instead they show under "plans" as long as payment continues. When you subscribe the plan is added to the account used; if you used the wrong account you cannot transfer it. 

[cris28964222yef5]

Why am I being asked to provide a Serial Number if they "do not have serial numbers"? 

[Test Screen Name]

This is not Acrobat DC. (Notice the message says as much). But there are some current, and some old, products with names like Acrobat 2020, Acrobat 2017 etc.

If you have an Acrobat DC subscription, then you have the wrong download.

If you have a different product, then you should have a serial number.

Let us know which case it is, and we may be able to help. DO NOT POST PERSONAL INFO OR RESPOND TO PRIVATE MESSAGES (scammer!)

[kglad]

@cris28964222yef5 

you have an installer for a serialized version of acrobat (that requires a serial number to activate and therefore use beyond the 30 day trial period). 

if you have an acrobat subscription, 

install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs.

if you have trouble downloading the cc desktop app or you see an error message when trying to install, make sure you have a compatible os (https://helpx.adobe.com/creative-cloud/system-requirements.html), and use the alternative download links at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

[kglad]

for help with your invoice, start here - https://helpx.adobe.com/manage-account/using/print-creative-cloud-invoice.html