My colleague routinely shares pdf files with multiple people to review. In the past, I've made edits and comments, selected "Done," and everyone else can see them. Now, I do the same thing, and after I've closed the file, my comments disappear. I can't figure out why. Has this happened to anyone else?
Hope you are doing well and thanks for reaching out.
Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. If the file is stored on a shared network/drive please download it to your computer locally and then try again.
Also in your preferences, make sure you don't have "Hide comment pop-ups when Comments List is open" checked under Edit > Preferences > Commenting.
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