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Why does it feel like Acrobat gets worse with every update?

New Here ,
Apr 25, 2024 Apr 25, 2024

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The new comment features are horrendous to use. Does anyone at Adobe test the usability of these features?

The speed of using Acrobat is horrendously slow. How is it that the company that invented PDF format appears to be the worst at handling them? Do better. I don't care about AI features, focus on getting the core features right first.

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General troubleshooting , PDF

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Community Expert ,
Apr 26, 2024 Apr 26, 2024

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Because it does... Updates are now a source of problems, it seems, not solutions or improvements. The last update to Acrobat and Reader broke the functionality of all form fields, for example.

 

And hear hear about the AI stuff! Adobe, get the core functionality working properly before you move on to more advanced (and mostly useless, in my opinion) features.

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Participant ,
Apr 29, 2024 Apr 29, 2024

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This is from an article about Google (by Ed Zitron), but it fits the current Adobe development quite well:

 

This is what I mean when I talk about the Rot Economy — the illogical, product-destroying mindset that turns the products you love into torturous, frustrating quasi-tools that require you to fight the company’s intentions to get the service you want.

It’s because the people running the tech industry are no longer those that built it.

This is the result of taking technology out of the hands of real builders and handing it to managers at a time when “management” is synonymous with “staying as far away from actual work as possible.” And when you’re a do-nothing looking to profit as much as possible, you only care about growth.

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