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Why does scaling during preflight not work on all documents?

Explorer ,
Oct 15, 2024 Oct 15, 2024

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Hi,

 

I have an action wizard which scales pages for numerous pdf documents to a specified size (see action wizard below). It is able to scale most of the documents. However, for some documents, it doesn't scale them at all.  I accidentally figured out that the documents that do not scale conjure up the following error when I try to "Edit PDF" from the Tools menu, which leads me to believe the problematic documents have security. Is there a work around for this? Is there something that can be done to the documents ahead of time to prep them for scaling? I need to be able to scale pages for over 50 plus documents so I cannot save a copy of each one separately and then scale. 

 

suemo22_4-1729043596169.png

 

Action Wizard:

suemo22_2-1729042354776.png

Here are the settings for the Preflight:

 

suemo22_1-1729042279972.png

 

Thx.

Sue

 

 

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JavaScript , PDF

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New Here ,
Oct 20, 2024 Oct 20, 2024

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Oh, I see, I had never thought to click the button on the right...I used to just go straight to the specified settings. TY very much!

 

s_6425_0-1729463475817.png

 

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Community Expert ,
Oct 20, 2024 Oct 20, 2024

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You're welcome.  It's not very intuitive.

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