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Why does the support line keep hanging up on me?

New Here ,
Aug 20, 2023 Aug 20, 2023

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I am trying to untangle two license accounts I have. Every time i call Adobe, i am hung up on.

What the heck?

Anyone got any ideas how I can get them to talk to me.

Thanks

 

 

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General troubleshooting

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Community Expert ,
Aug 21, 2023 Aug 21, 2023

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Try the chat or Twitter:

Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
(make sure pop-ups are not blocked; type "Agent" to chat with a real person, or via phone)
Twitter: https://twitter.com/AdobeCare

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New Here ,
Jun 04, 2024 Jun 04, 2024

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I had the same issue when I tried to cancel. I said the word cancel and the representative hung up on me. This happened 4 times!

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