Why is the Highlighter tool in Adobe Acrobat Pro suddenly completely opaque?

[Wendi M.]

Suddenly this week, the highlighter tool in Adobe Acrobat Pro is totally hiding the text behind it.  When I try to change the opacity of the highlighter, it also lightens the text opacity behind it.  Was there an update that went terribly awry?  Nothing on my computer has changed, and this happens on every single pdf document I am trying to use the highlighter on.  I've used Adobe products for decades, and know how to resolve most of the quirks.  But this one is beyond me.  Please someone, help???

[MeenakshiNegi]

Hi Wendi M.,

Thank you for reaching out.

The team is aware of this issue and working on the fix.

We will keep updating you with more information.

Would you mind sharing the application and OS version on the machine?

We appreciate your patience.

Thanks,

Meenakshi

[job56410946]

I am having the same problem this week with the highlighter opacity - as the other user, Wendi M described. I use Adobe's highlighter every day for multiple PDFs each day and have not had the problem before.  I have been using this and the same laptop for at least 8 years, and never had an issue with the highlighter.  I have adjusted the opacity, but that does not resolve the issue -- it also lightens the text opacity behind it.  It does this for all colors.  Thank you for working to resolve this issue.  

Jo B

In the PDF properties, mine shows:

PDF Version:  1.7 Acrobat 8.x

PDF Producer: Microsoft Word for Office 365

OS: Windows 7 Professional

[Wendi M.]

My Application and OS version is:

PDF Version:  1.7 Acrobat 8.x

PDF Producer: Microsoft Excel for Office 365

OS: Window 10 Pro

[MeenakshiNegi]

Thank you for sharing the information.

We will update you once the fix patch is available for this issue.

We appreciate your patience so far.

Thanks,

Meenakshi

[Haji345]

Two different laptops, both Windows 10, both of have them have suddenly giving me the same trouble.  

[NMRENTER]

I'm so glad I'm not the only one that is baffled and frustrated by this issue!  I'm using Adobe Acrobat Pro version 2022.003.20258 on Windows 10 Enterprise.

[Wendi M.]

Looks like they are aware of the issue, and a fix patch will be forthcoming.  I am glad also, not to be the only one that's frustrated by this issue! 😉 

[Haji345]

There was a patch released today and it did not fix the problem for me.

[Larry5D25]

Today is 10/24/2022. I am also having this problem in which the highlighter is totally blocking out the text.  When I change the opacity, the text's opacity also diminishes.  Default opacity was 85%.

I am using Acrobat version 2022.003.20263

Windows 10 Home Version 21H1 OS Build 19043.2130

[rayl83136729]

Finally found a post that was having the same issues as me. My desktop has this issue but my laptop runs fine which is weird. 

Both Windows running latest adobe acrobat reader. This issue also started earlier this month.

[Haji345]

Hello everyone,
It has been about a month since I've been having this problem.
Has anyone found a solution?
Is there another software that you can recommend for hihglighting PDF documents?

[MeenakshiNegi]

Hi All,

Thank you for being patient.

We have released an optional update that addresses this issue.

Please update the application and check if you still experience the same behavior. In the application, go to Help > Check for updates.

You may refer to the following page for more information on the latest updates: https://helpx.adobe.com/acrobat/release-note/release-notes-acrobat-reader.html. 

Let us know how it goes.

Thanks,

Meenakshi

[Wendi M.]

Hi Adobe team!  I just updated Adobe with the patch you created, and it's working great so far!  I can highlight text now, and it isn't completely opaque/or the text is faded out.  It looks great on the documents I've tried so far.  Thanks so much for resolving this issue, I know several other people were having the same issue.  I am hoping their issues will also be resolved by updating Adobe.  And thank you for making it so easy to update!  Stay well, and again...thank you!