Participant

Answered

WHY on earth is McAfee being installed when I attempt to update?

Forum|Forum|5 years ago
September 3, 2020
6 replies
74198 views

Why the everliving fkuc is some bullsith, unwanted, uneccessary antivirus software being shoveled onto my computer when I attempt to upgrade Adobe? I EXPLICITLY selected the opt-out option and was STILL forced to uninstall some BS McAfee program! This goes against every aspect of consumer trust when you are TRICKING people into downloading this terrible garbage. It is the most slimy, backhanded, untrustworthy business practice and anyone asscociated with Adobe should be deeply ashamed of themselves. I have uninstalled every adobe product and service and I encourage everybody to do the same. I need help understanding how a company with such supposed repute would employ such backhanded, disgusting business tactics. Fcuk Adobe and FKUC McAffe antivirus.

General troubleshooting

Correct answer try67

There is an optional offer to install a McAfee application when you install the free Adobe Reader, but it's disabled by default, and should not happen unless you actively clicked a check-box. Maybe you did so in the past and it remembered your decision and therefore installed it again when you updated?

G

guitarjim

Participant

Doesn't look like an option to me. There's no way to opt out of the install. Doesn't Adobe make enough money off of us that it doesn't need to resort to deceptive practices? This cost you at list one Acrobat Pro license (me).

G

guitarjim

Participant

Update - started at the beginning again. I now see that the option is all the way at the beginning where you download. So, I agree it's optional, but it's still deceptive as the choices are preselected.

try67

Community Expert

Nope. They are not selected by default. Try it with a fresh browser session or in Private mode. Maybe you had them selected in the past and it remembered this option.

A

Anonymous

The interface on that screen is incredibly deceptive.

Sure, McAfee is an option to install, but it's disguised in the interface so that most users won't see it. And the default setting is set to install McAfee.

I agree with the original posters: why in the world is Adobe forming this sales relationship with a totally unrelated software comapny? (McAfee is now owned by Intel.)

K

Kheg5CEB

Participant

this offer is NOT presented at install time nor is readly apparent on download page unless you look for it. this has been reported as malware as this installation Installs unwanted and unrequested software by default.

AkanchhaS8194121

Legend

++in addition to the expert's answer.

There's a check box under "Optional Offers", that you can enable or disable accordingly.

~Akanchha

J

Jonathan5CD4

Participant

Yes at the download page by default it will download the installer that includes the Macafee virus software.

J

Jonathan5CD4

Participant

It caught me the first time as well but I cancelled the installation before Macafee was able to install itself.

The only reason I installed adobe acrobat is because I did not want to use microsoft edge.

It is a constant struggle to keep this junk off of your computer.

try67

Correct answer

Community Expert

There is an optional offer to install a McAfee application when you install the free Adobe Reader, but it's disabled by default, and should not happen unless you actively clicked a check-box. Maybe you did so in the past and it remembered your decision and therefore installed it again when you updated?

L

Lucas5F8EAuthor

Participant

Not at all. The program that was installed was not even listen in the optional installs. It wasn't security scan plus, it was some other smaller mcafee app. It is really abhorent business practices