Why the installation take so much time?

New Here ,
Jul 12, 2022 Jul 12, 2022

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I try to install the Acrobat DC, but after 30 minutes ONLY 11% was instilled. Why? 

 

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Install update and subscribe to Acrobat

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Adobe Community Professional ,
Jul 12, 2022 Jul 12, 2022

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Where are you downloading the installer from?

 

Also, is the Internet connection behind a VPN or firewall and which operaring system are you on?

 

What happens if you empty the DNS cache and reset the IP address configuration currently assigned to that computer?

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Adobe Employee ,
Jul 19, 2022 Jul 19, 2022

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Hi Yelena!

 

Thank you for reaching out, and sorry for the delay in response.

 

Please try installing Acrobat from the following page: https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html.

Check if that helps.

 

Thanks,

Meenakshi

 

 

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