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Why?

New Here ,
Jul 20, 2021 Jul 20, 2021

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Every time I need to use Adobe Acrobat DC on my desktop I have to log into my Adobe account. WHY? Is Adobe that paranoid or that insecure? This is the only desktop app that forces me to login every time I need to use it. After several logins per day... it gets real old, real fast!

TOPICS
General troubleshooting, Standards and accessibility

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Adobe Employee ,
Jul 20, 2021 Jul 20, 2021

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Hi,

 

Sorry to hear about your frustrating experience.

If Acrobat desktop app continue to ask for login details, then you must try the troubleshooting steps suggested in the official help article here: https://helpx.adobe.com/download-install/kb/acrobat-repeatedly-prompts-for-sign-in.html 

If this doesn't help, then

1- Let us know if there's any specific error message upon signing in

2- Exact version of Adobe Acrobat. Open Acrobat>help>About Acrobat

 

Thanks,

Akanchha 

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