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Win 11 - Adobe DC Crashes when opened

New Here ,
Nov 15, 2022 Nov 15, 2022

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Hi,

 

I have a PC with Win 11 and Adobe DC crashes when opened. It happens when opening a PDF or opening just Adobe DC. I have uninstalled everything including the Creative Cloud portion, restarted and reinstalled. Still crashing. Run updates several times on Windows but nothing new. It happened in the past day but the last update I see for Windows was 11/4. I recall seeing an update for Adobe DC but did not recall updating it. I cannot find a way to roll back the version of Adobe but maybe I am missing something obvious. Love to hear suggestions on how to fix. 

 

Win 11

Ver 22H2

OS Build: 25236.1010

Experience: Windows Feature Experience Pack 1000.25236.1010.0

TOPICS
Crash or freeze , General troubleshooting

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New Here ,
Nov 15, 2022 Nov 15, 2022

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Update. Adobe Reader will work properly but Acrobat Pro crashes.  

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