Windows 11 doesn't work with Adobe Acrobat

Community Beginner ,
Jul 13, 2022 Jul 13, 2022

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Hi and help! I have a huge problem with Adobe Acrobat Pro DC. It odesn't work with Windows 11. 

Reinstallation as well as entry in the register haven't help. 

TOPICS
Comment review and collaborate PDF , Create PDFs , Edit and convert PDFs , General troubleshooting , Install update and subscribe to Acrobat , PDF forms , Standards and accessibility

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Adobe Community Professional ,
Jul 13, 2022 Jul 13, 2022

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Hi,

 

Are you able to provide more information?

It doesn't start at all or it is just unusable?

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Adobe Community Professional ,
Jul 13, 2022 Jul 13, 2022

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Can you tell us what version of Acrobat you have? I haven't run into any issues. 

My best,

Dave

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Community Beginner ,
Jul 17, 2022 Jul 17, 2022

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@Dave__M 

Hi,

I've got Acrobat DC (22.0).

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Community Beginner ,
Jul 17, 2022 Jul 17, 2022

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@BarlaeDC

Hi,

Adobe runs and after a few seconds – suddenly closes.

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Community Beginner ,
Jul 17, 2022 Jul 17, 2022

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@BarlaeDC

And even if Acrobat opens, there is visible only a part of tools.

I can't click any option; program suddenly closes.

 

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Adobe Employee ,
Jul 19, 2022 Jul 19, 2022

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Hi there,

 

Sorry to hear about the trouble caused.

 

Ensure that you are using the latest version of the application. You may install the latest version from the following page: https://helpx.adobe.com/acrobat/release-note/release-notes-acrobat-reader.html.

 

If that does not help, remove the application and run the cleaner tool (https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html).

Reboot the machine once and reinstall the application from the following page: https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html

 

If the issue persists, try creating a new user profile on your machine and installing Acrobat.

Check if you experience the same behavior.

 

Let us know how it goes.

 

Thanks,

Meenakshi

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