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Windows - Entry Point Not Found

Community Beginner ,
Feb 10, 2023 Feb 10, 2023

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After posting last week about abruptly experiencing issues combining multiple word files into a pdf (with no resolution), I now find myself with the Windows - Entry Point Not Found, etc. issue. I'm not using Quickbooks, I'm just trying to fill & sign and it won't let me change anything...??? I'm running Windows 10. Due to the other errors, I've uninstalled and reinstalled adobe (as well as MS office). What is going on?

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Community Expert ,
Feb 10, 2023 Feb 10, 2023

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Hi,

 

To rule out if Adobe Acrobat is solely responsible for this error, what happens if you unisntall Adobe Acrobat Pro completely?

 

Would the same Entry Point error manifest with other Microsoft Office programs (for example)?

 

Also, is Acrobat using any type of third-party cloud services (i.e. OneDrive, Sharepoint  Google Drive, Dropbox)?

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Community Beginner ,
Feb 13, 2023 Feb 13, 2023

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Have done this multiple times

Lisa A. Bozdeck
Operations / Office Manager / Partner
www.EquitableMLC.com

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Community Expert ,
Feb 10, 2023 Feb 10, 2023

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This issue has been discussed in another thread. Maybe the soluttion given there could apply to your situation:

https://community.adobe.com/t5/acrobat-discussions/acrobat-pro-dc-entry-point-not-found/td-p/1083052... 

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Community Expert ,
Feb 10, 2023 Feb 10, 2023

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Thank you for sharing this solution!

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Community Expert ,
Feb 23, 2023 Feb 23, 2023

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Hi LisaBoz.
Is your issue resolved now?

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Community Beginner ,
Feb 24, 2023 Feb 24, 2023

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Nope!

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Community Beginner ,
Feb 24, 2023 Feb 24, 2023

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Actually, sorry. Yes, this particular problem just went away the next day! weird. However, I still cannot combine word docs into a pdf. I have to make pdfs of each word doc first and then combine them. No problem with Excel.

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Community Expert ,
Feb 24, 2023 Feb 24, 2023

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Thanks for the update. What version of Word are you using?

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Community Beginner ,
Feb 27, 2023 Feb 27, 2023

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Office 365. We use OneDrive with Sharepoint. This problem literally happened overnight

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Community Expert ,
Mar 01, 2023 Mar 01, 2023

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Did this correspond with any Microsoft updates that you applied?

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