Word is running into problems with pdfmaker.officeaddin add in.

New Here ,
Feb 12, 2020 Feb 12, 2020

Copy link to clipboard

Copied

Word is running into problems with the 'pdfmaker.officeaddin' add-in. If this keeps happening, disable this add-in and check for available updates. Do you want to disable it now? <-this This is the error I keep getting when I mail merge from Word to adobe pdf using the add-in feature. Please help resolve the errorAdobe Error.png

TOPICS
Crash or freeze , General troubleshooting , How to

Views

8.0K

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Feb 13, 2020 Feb 13, 2020

See capture:

 

Annotation 2020-02-13.png

Likes

Translate

Translate
Community Expert ,
Feb 13, 2020 Feb 13, 2020

Copy link to clipboard

Copied

What's your version of Acrobat, Office and OS?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 12, 2022 Aug 12, 2022

Copy link to clipboard

Copied

LATEST

My version of adobe is 20.3 30381.10381 and my version of Word is 2207.  The 'repair installation' fix didn't work on my machine.  It's only one word doc that this isn't working on.  

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Enthusiast ,
Feb 13, 2020 Feb 13, 2020

Copy link to clipboard

Copied

This is somthing you better ask Microsoft. It is clearly a Office add-in, has noting to do with Acrobat.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 13, 2020 Feb 13, 2020

Copy link to clipboard

Copied

Not true. The PDFMaker plugin is a part of Adobe Acrobat.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 13, 2020 Feb 13, 2020

Copy link to clipboard

Copied

See capture:

 

Annotation 2020-02-13.png

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 13, 2020 Feb 13, 2020

Copy link to clipboard

Copied

JR's advice above should correct the problem.

But sometimes we've found that it is an incompatability between Word and the Adobe PDF Maker plugin, especially when one program is updated but not the other.

Updating both software programs solves the problem. (Since Adobe PDF Maker is installed with your copy of Acrobat Standard/Pro, then updating Acrobat itself will also update PDF Maker.)

 

Bevi Chagnon | PubCom | Designer & Technologist for Accessible Documents
| Books & Classes | Accessible InDesign | Accessible PDFs | Accessible MS Office |

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 14, 2020 Feb 14, 2020

Copy link to clipboard

Copied

Thank you JR_Boulay this seems to have worked. 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 29, 2022 Jan 29, 2022

Copy link to clipboard

Copied

This did not work work for me. I've tried everythign and still having issues and not finding a solution. 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines