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Word is running into problems with pdfmaker.officeaddin add in.

New Here ,
Feb 12, 2020 Feb 12, 2020

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Word is running into problems with the 'pdfmaker.officeaddin' add-in. If this keeps happening, disable this add-in and check for available updates. Do you want to disable it now? <-this This is the error I keep getting when I mail merge from Word to adobe pdf using the add-in feature. Please help resolve the errorAdobe Error.png

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Crash or freeze , General troubleshooting , How to

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correct answers 1 Correct answer

Community Expert , Feb 13, 2020 Feb 13, 2020

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Annotation 2020-02-13.png

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Community Expert ,
Feb 13, 2020 Feb 13, 2020

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What's your version of Acrobat, Office and OS?

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New Here ,
Aug 12, 2022 Aug 12, 2022

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My version of adobe is 20.3 30381.10381 and my version of Word is 2207.  The 'repair installation' fix didn't work on my machine.  It's only one word doc that this isn't working on.  

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Enthusiast ,
Feb 13, 2020 Feb 13, 2020

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This is somthing you better ask Microsoft. It is clearly a Office add-in, has noting to do with Acrobat.

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Community Expert ,
Feb 13, 2020 Feb 13, 2020

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Not true. The PDFMaker plugin is a part of Adobe Acrobat.

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Community Expert ,
Feb 13, 2020 Feb 13, 2020

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See capture:

 

Annotation 2020-02-13.png

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Community Expert ,
Feb 13, 2020 Feb 13, 2020

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JR's advice above should correct the problem.

But sometimes we've found that it is an incompatability between Word and the Adobe PDF Maker plugin, especially when one program is updated but not the other.

Updating both software programs solves the problem. (Since Adobe PDF Maker is installed with your copy of Acrobat Standard/Pro, then updating Acrobat itself will also update PDF Maker.)

 

|    Bevi Chagnon   |  Designer & Technologist for Accessible Documents
|    Classes & Books for Accessible InDesign, PDFs & MS Office |

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New Here ,
Feb 23, 2024 Feb 23, 2024

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Upgrades to both apps, repair installations, wiped of app and fresh installs, etc. Nothing has worked for me. If you happen to have any other suggestions, it would be greatly-appreciated.

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New Here ,
Feb 14, 2020 Feb 14, 2020

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Thank you JR_Boulay this seems to have worked. 

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New Here ,
Jan 29, 2022 Jan 29, 2022

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This did not work work for me. I've tried everythign and still having issues and not finding a solution. 

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