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Word (Office 365) integration broken

New Here ,
Aug 27, 2024 Aug 27, 2024

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Yesterday morning Acrobat updated (I have an Acrobat Pro susbcription) after the update the word (and all other office like excel) integrations were no longer available. No Menu entries or Adobe entry in thr ribbon.

I tried what I found on https://helpx.adobe.com/ch_de/acrobat/kb/troubleshoot-acrobat-pdfmaker-problems-office.html (followed all steps, com add-in is enabled), restarted word/windows...

I can still do a save as pdf, but all other conversions and menus disappeared.

I even downloaded and re-installed Acrobat - also no change.

Is there an issue with the latest version or any other steps I can try to resolve the issue

Thanks- Peter

 

 

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Create PDFs , PDF

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Adobe Employee ,
Jan 21, 2025 Jan 21, 2025

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Hi @Limo_Baar,

 

Hope you are doing well. Sorry for the trouble, and the delayed response.

 

We fixed this issue with the upcoming updates. Would you mind updating the app to the latest version (2024.005.20320) and letting us know if the issue is fixed?

To do so, go to Menu-> Help-> Check for Updates.


-Souvik

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