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Wrong address mail when I choose a free trial membership

New Here ,
Jul 31, 2021 Jul 31, 2021

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Hi, I have chosen a free trial membership three days ago but did not put the good email address so I did not have the confirmation of my membership.

Furthermore, I put the good billing information of my credit card.

What can I do to cancel this registration ?

 

Thanks

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Cancel subscription

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correct answers 1 Correct answer

Adobe Community Professional , Jul 31, 2021 Jul 31, 2021
You should contact Adobe directly for help with this issue: General help page: https://helpx.adobe.com/contact.html Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen (type "Agent" to chat with a real person) Phone support: https://helpx.adobe.com/contact/phone.html There's no email support. Beware of people contacting you via the forums' messaging system pretending to work for Adobe! Only those with an "Adobe Employee" tag under their name are legit. Also, Adobe will never offe...

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Adobe Community Professional ,
Jul 31, 2021 Jul 31, 2021

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You should contact Adobe directly for help with this issue:
General help page: https://helpx.adobe.com/contact.html
Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
(type "Agent" to chat with a real person)
Phone support: https://helpx.adobe.com/contact/phone.html
There's no email support.

Beware of people contacting you via the forums' messaging system pretending to work for Adobe! Only those with an "Adobe Employee" tag under their name are legit. Also, Adobe will never offer to contact you via Skype, or use an email account that's not under the adobe.com domain...

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