We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.
Copy link to clipboard
Mac OS X 10. I 8.5 old OS due to some old Pre press software
always have Creative Cloud login
even thought the CC account logn, Indesign CC can login with the CC account and work but Acrobat XI Pro keep show the trial version and ask for Serial no!
Thank you for reaching out.
Acrobat XI is not a part of the current Creative Cloud application. You will need to add the serial number for the Acrobat XI in order to activate the application.
You may check the serial number for your Acrobat XI by signing in to your Adobe account. Use the following steps:
1. Sign in to your Adobe account using this link: https://account.adobe.com/products
2. In Registered products, note the serial number for your app.
Hope the information helps.
Let us know if you have any questions.
we was using the XI Pro with the Creative Cloud Subscription! so we never got a serial no before!
but thanks for the information
Hi! Have the same situation, but there is no Acrobat serial in products tab!