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You deleted my older version of Adobe Acrobat without warning. How DARE YOU.

New Here ,
Mar 07, 2023 Mar 07, 2023

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I had an older but great version of Adobe Acrobat installed on my PC. I wanted to try your new Pro version that offers PDF to Excel spreadsheet export. After installing the new Pro version that is $19.99 per month, I tried the export to spreadsheet. It failed miserably. I then discovered that my old version of Adobe Acroat was GONE!!!  No warnings, no asking for permissio, nothing. How dare you delete my software.

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Install update and subscribe to Acrobat

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Community Expert ,
Mar 08, 2023 Mar 08, 2023

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Hi,

This forum is to support users with technical and how-to questions.

I am sorry the process you used upgraded your previous installation. 

I hope you had a complete backup of your system to restore.

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