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Чому я не можу видалити програму ?

New Here ,
Jun 30, 2023 Jun 30, 2023

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photo_2023-06-30_20-37-46.jpg

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Crash or freeze

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Adobe Employee ,
Jun 30, 2023 Jun 30, 2023

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Hi @Марія30816257waao 

 

Hope you are doing well.

I could barely read the error message shared on the screenshot, as it's not visible correctly. 

All I see is that you have trouble uninstalling the application. If you cannot uninstall the app from the control panel, try the below method:

1- Close Outlook and other apps which requires Acrobat to run. 

2- 

Run this cleaner tool to remove the existing installer and application’s file traces:

https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html

Download the Acrobat Reader installer from here:

https://get.adobe.com/reader/enterprise/

Or

https://helpx.adobe.com/reader/get-started.html

 

Hope this works!

 

Thanks,

Akanchha

 

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